The form
The order form is the main way to reach us
Every product page has a form with two fields: your name and your phone number. Nothing more is needed to start an order.
The number must be from the country the delivery goes to. With a number from another country, the order does not move forward; a relative's number in the delivery country is fine.
We do not ask for an email, an address or an ID. The address is agreed on the phone, not in the form.
The call
The advisor's call: the time for your questions
After the form, an advisor calls you. The call is for confirming, and it is the best time to ask all your questions before you decide.
- About the product
- You can ask what is written on the packaging, for example the listed ingredients.
- About delivery
- On the call, we agree on the exact address and the delivery time. If something does not suit you, we change it right away.
- About the total
- The total is the product page price times the quantity, delivery included. The advisor adds nothing and tells you the amount before the parcel ships.
Order placed
If you want to change your order
Before the call, just wait for the advisor and tell them what to change: quantity, address, delivery time or cancellation.
If you have already spoken to the advisor and changed your mind afterwards, refuse the parcel at the door. If you do not accept it, you pay nothing.
If you do not answer the phone, we try again. A phone that is off or a wrong number slows the order down.
Before buying
A question before you buy?
Write to contact@articuvida.com or, if you would rather speak to someone, send the form and wait for the call.
Sending the form costs nothing, and you can still cancel the order during the call.