Privacy: what we do with the name and phone number

Data

What the form asks for

The form asks for two details; together with them, we record the page you sent it from.

Your name: The name you enter in the form, so the advisor knows it during the call.
Your phone number: The number the advisor calls, with the country code chosen in the form. It must be from the delivery country: otherwise the confirmation is impossible and the order does not move forward.
Page of origin: Which product page the form was sent from. This tells us which product and which country your order is about.

Purpose

What your name and phone number are used for

Your name and phone number serve one thing only: your order. That includes the confirmation call, settling the address and the delivery time, preparing the shipment and the delivery.

If the order does not go through (you do not accept it, you cancel it or you refuse the parcel), this information is only used to close the matter.

We do not use it for advertising or automated messages, and we do not pass it to third parties unconnected with your order.

Recipients

Who receives your data

Your name, phone number and page of origin reach those needed to deliver your order.

That includes the supplier who ships the product in your country, and the call center that handles the order and arranges delivery: the confirmation call comes from there.

We share this data so that the order reaches you, never for marketing.

No advertising

We currently send no advertising messages

We do not send newsletters, advertising text messages or advertising emails ourselves. The call you receive after the form is about your order.

If that ever changes, we will announce it on this page in advance, and never without your prior consent.

Deletion

You can ask us to delete your data

You can ask for your name and phone number to be deleted, or corrected if they contain a mistake. You can also ask us not to call you again.

Tell the advisor during the confirmation call, or write to contact@articuvida.com.

Measurement

How we measure visits to the site

We use Microsoft Clarity to understand how the site is used: where visitors click, how far they scroll and which pages they visit. It helps us spot what is unclear and improve the store.

For this, Clarity may leave measurement cookies of its own in your browser.

What you type as your name and phone number is masked on the page, so Clarity never receives it.

This measurement serves no advertising, and we neither sell nor rent the data.

Controller

Who manages the form

Articuvida runs this website and receives the form.

Everything above applies: your name and phone number are used only for your order, reach those who confirm and ship it, and you can ask for their deletion during the confirmation call or at contact@articuvida.com.

Common questions

What does the form ask for?

Your name and phone number; with them, we record the product page you sent the form from. The form does not ask for an email, an address, an ID or bank details.

Will you call me to sell me something else?

We send no advertising ourselves, by text message or email. The call that follows the form is about confirming your order.

Who receives my phone number?

Those needed to deliver your order, including the supplier who ships the product in your country and the call center that handles the order and the delivery. We do not share it for marketing.

How do I ask for my data to be deleted?

Tell the advisor during the confirmation call, or write to contact@articuvida.com: you can ask for deletion, for correction, or for us not to call you again.

Do I need a customer account to order?

No. There is no sign-up and no password. The form on the product page is the only place where we ask for information, and it asks for just two things: name and phone number.